Terms of Service
Sekundant LLC
This is an unofficial translation provided for convenience. The legally binding version is the Russian original; in case of any discrepancy the Russian text prevails.
Terms and definitions
- Promotion — an event aimed at increasing sales volumes and attracting consumers' attention to the products, carried out in accordance with the rules published on the Website and limited in duration.
- Order — a duly placed request of the User to the Company to conclude a retail sale and purchase agreement for goods on the Website.
- Company — limited liability company "SEKUNDANT" (PSRN 1237700546050, TIN 7751263581, KPP 771401001), registered address: Russian Federation, 125167, Moscow, ВН.ТЕР.Г. Муниципальный Округ Хорошевский, пр-кт Ленинградский, д. 37/5, кв. 213Д.
- Force majeure circumstances — circumstances over which neither the User nor the Company had any influence and for the occurrence of which neither the User nor the Company bears responsibility. Force majeure circumstances are any extraordinary and unavoidable situations, including but not limited to the following: war and other aggression (war, whether declared or not), mobilization or embargo; natural disasters; pandemic; decisions of the authorities and orders of state bodies; other generally recognized force majeure circumstances.
- Operator — an employee of the Seller's call centre.
- Personalized services of the Website — web resources authorized to represent the interests of the Company with respect to offering the Goods for sale.
- User — a visitor of the Website who has placed an Order.
- Website — the web resource of the Company located on the Internet at s-shooting.ru and in the "SEKUNDANT" mobile application, where goods are sold by distance selling.
- Delivery service — a person providing services for the delivery of orders to Users.
- Goods — goods offered for sale on the Website by the Company.
1. General provisions
1.1. This Agreement is a public Offer between the Company and the User.
1.2. Acceptance of this Agreement is the performance by the User of the actions specified in this Agreement, evidencing the User's acceptance of its terms in full, including in accordance with clause 3 of article 434 and clause 3 of article 438 of the Civil Code of the Russian Federation.
1.3. By accepting this Agreement, the User confirms that from the moment of registration on the Website and throughout the time of using the Website, as well as the personalized services of the Website, they are a User of the Website until they personally apply to the Website administration with a request to refuse any relationship with the Website.
1.4. By accepting this Agreement, the User confirms that they:
1.4.1. Have read the terms of this Agreement in full before starting to use the Website;
1.4.2. Accept all the terms of this Agreement in full without any exceptions or limitations and undertake to comply with them or to stop using the Website. If the User does not agree with the terms of this Agreement or has no right to conclude an agreement on their basis, the User must immediately stop any use of the Website;
1.4.3. The Agreement (including any part of it) may be amended by the Website without any special notice. The new version of the Agreement comes into force from the moment it is posted on the Website or brought to the User's attention in another convenient form, unless otherwise provided by the new version of the Agreement.
2. General conditions of use of the Website
2.1. The Website sells the Goods to any User through the web resource s-shooting.ru and the related service departments of the Website, including through the mobile application.
2.2. The Website carries out delivery in accordance with section 3 of this Agreement, by the methods established by the Company.
2.3. The retail sale and purchase agreement is deemed concluded from the moment the Seller issues to the Buyer a cash receipt or sales receipt or another document confirming payment for the Goods.
2.4. The Website provides access to the personalized services of the Website in order to obtain the most complete information about the Goods you are interested in, to create ratings and opinions, and to participate in competition programmes and other promotions held by the Website.
2.5. By this Agreement the User gives their voluntary consent to being informed about all actions of the Website related to the sale of the Goods and / or the provision of services, including the status of order fulfilment, as well as about other events of any nature relating to the services of the Website.
2.6. By providing their personal data, the User gives their consent to receive informational and / or advertising mailings. Mailings are carried out by means of SMS and email distribution by s-shooting.ru or by third parties authorized to carry out mailings on behalf of s-shooting.ru on the Internet.
2.6.1. The User agrees to receive informational mailings to the telephone and email address specified by them on the Website s-shooting.ru.
2.6.2. The User is informed that, should it become necessary to opt out of s-shooting.ru informational mailings, they will need to follow the "Unsubscribe" link specified in the text of the messages sent by the Website from the Website's email address, or to notify of their disagreement to receive informational mailings at the addresses specified in the "Contacts" section of this Agreement.
2.6.3. The User also grants permission to the Website or to third parties authorized to carry out mailings on behalf of the Website to collect, store and process all personal data transferred by them to the Website (including full name, email address) for the purpose of informing them about news and other events of the Website.
2.7. The User agrees that the Website bears no responsibility for delays, failures, incorrect or untimely delivery, deletion or non-preservation of any notifications. At the same time, the Website reserves the right to re-send any notification in case it is not received by the User.
2.8. You may address all questions regarding informational support to info@s-shooting.ru.
2.8.1. The response time to User requests is governed by the internal documents of the Company.
2.9. The User acknowledges that the description accompanying the Goods on the Website does not claim to be exhaustively informative and may contain inaccuracies. The User has the right to send all comments regarding an inaccurate description of the Goods to the Website at info@s-shooting.ru.
2.9.1. The response time to User requests is governed by the internal documents of the Company.
2.10. The User acknowledges that the Website makes sufficient efforts to ensure that the appearance, packaging and characteristics of the Goods correspond to the descriptions given in the Website's catalogue. At the same time, the Website informs the User that the actual appearance, packaging and characteristics of the Goods may differ from these descriptions in the case of assortment Goods, as well as in the case of changes made to the Goods directly by the manufacturer.
2.11. The User is informed that the price and availability of the Goods on the Website change around the clock without prior notice and are indicated in the individual status and the detailed Goods card displayed in the catalogue on the Website.
2.12. The quality of the Goods and their safety for the life and health of consumers and for the environment are confirmed in accordance with the requirements of the legislation. Detailed information is placed on the label or packaging of the Goods, or in the technical and / or accompanying documentation thereto.
2.13. An Order may be placed by the User through the Operator by telephone or independently through the order form on the Website, as well as by any other method where such an option is provided to the User by the Company.
3. Placing an order
3.1. The Order of the Goods is made by the User through the website s-shooting.ru.
3.2. When placing an Order on the Website, the User undertakes to provide the following registration information about themselves: full name, actual delivery address, email address, contact telephone number (mobile, landline).
3.3. When placing an Order through the Operator, the User undertakes to provide the information specified in clause 3.2. of this Agreement. The User has the right to edit the registration information about themselves. The Operator does not change or edit the registration information about the User without the latter's consent.
3.4. The Company and the Operator bear no responsibility for the content and accuracy of the information provided by the User when placing an Order.
3.5. The User is responsible for the accuracy of the information provided when placing an Order.
3.6. Payment by the User for an Order placed independently on the Website means the User's agreement with the terms of this Agreement. The day of payment for the Order is the date of conclusion of the sale and purchase agreement between the Company and the User.
3.7. All informational materials presented on the Website s-shooting.ru are of a reference nature and cannot fully convey reliable information about certain properties and characteristics of the Goods. Should the User have any questions concerning the properties and characteristics of the Goods, before placing an Order they must seek advice from the Operator.
3.8. The Company reserves the right at any time to change the prices of the products offered in the online store s-shooting.ru and to correct errors in prices made through negligence. In case of a price error, the Company notifies the User thereof and determines whether or not the User intends to make the purchase at the corrected price. If the User refuses to make the purchase at the corrected price, the Company cancels the Order at the User's request and refunds the amount paid.
3.9. The Company has the right to hand over the Goods to any person presenting information about the order number, the secret code or other (including electronic) confirmation of the conclusion of the retail sale and purchase agreement or of the placement of the order. If the recipient of the ordered Goods is not the User but another person (hereinafter — the "Recipient"), it is necessary to specify their full name, whereby the User is responsible for the existence of that person's consent to the provision of their data to the Company.
3.10. The User undertakes not to disclose to third parties the Order number, the Order secret code and other information specified when placing the Order. Should the User have any suspicions regarding the security of their data or the possibility of its unauthorized use by third parties, the User undertakes to immediately notify the Company thereof by sending a request to info@s-shooting.ru.
3.11. After the User has placed an Order, the Company provides confirmation of the conclusion of the agreement by email and / or in a text message to the telephone. In the confirmation the User is provided with information about the Order number and the expected date of transfer of the Order to the Delivery service.
3.12. The delivery date depends on the time required to process the Order and to deliver it to the address specified by the User.
3.12.1. The Seller transfers the Goods to the Delivery service within no more than 14 (Fourteen) days from the date of receipt of payment for the Order (the date of conclusion of the sale and purchase agreement pursuant to clause 3.6). The period of delivery of the Goods by the Delivery service is calculated in addition to the specified period and depends on the chosen delivery method and the address specified by the User.
3.13. The User's Order may be cancelled by the Company (including after confirmation of the order to the User) in the following cases:
- the Goods are not in stock at the Company (including having run out as a result of the fulfilment of previously received orders);
- fulfilment of the Order has become impossible for reasons beyond the Company's control (introduction of restrictive measures by the authorities, impossibility of delivering the Goods to the address specified by the User, impossibility of contacting the User, etc.);
- in the event of bad faith conduct by the User evidencing the absence of an intention to purchase the Goods, including the provision of inaccurate information, repeated disruption of delivery as a result of the Delivery service being unable to contact the User upon arrival at the confirmed address, purchase of the Goods for resale (in large quantities);
- the Goods cannot be sold at the price specified in the order due to the exhaustion of the quantity of the Goods allocated by the Company for sale within the framework of a Promotion;
- failure by the User to collect the Order within the reservation period provided for the relevant pick-up point.
3.14. In case of cancellation of the Order, the Company refunds the funds received from the User for the Goods within 3 (Three) days. The User has the right to place a new Order, which must be paid for separately. If at the time of placing the Order the price of the Goods has increased, and the previous Order was cancelled for a reason other than a defect, compensation for the price difference as at the day of placing the new Order is not accrued.
4. Pre-order
4.1. The Company may offer the placement of preliminary orders for Goods that have not yet gone on sale and are not in stock (hereinafter — the Pre-order).
4.2. In respect of Goods available for a Pre-order, the Website indicates the planned date on which the Goods will go on sale, which may be changed by the Company.
4.3. Information about a change in the delivery dates of the Goods for which a Pre-order has been placed is sent to the User to the email address specified by them upon registration on the Website, or to the telephone number specified when placing the order.
4.4. When a Pre-order is placed, the Company's obligation to transfer the Goods arises provided that the Goods go on sale. If, for reasons beyond the Company's control, the release of the Goods for sale by the manufacturer is cancelled or postponed indefinitely, the Company unilaterally cancels the Pre-orders.
4.5. Upon arrival of the Goods at the warehouse, the Company is obliged to request confirmation of the Order from the Client, after receipt of which the Goods are transferred to the Delivery service.
5. Payment
5.1. The price of the Goods is indicated on the Website in Russian roubles.
5.2. The price of the Goods and the final amount of the Order, taking into account the cost of delivery and the applicable discounts, is indicated at the stage of placing the Order and is valid at the moment of clicking the "Confirm order" button.
5.3. The Order is subject to the payment method chosen by the User when placing the Order from the options offered by the Company on the Website.
5.4. The possibility and conditions of applying discounts are stipulated by the Company in additional informational messages published on the Website or sent to the User directly by any of the methods.
6. Return and exchange
6.1. Exchange and Return of the Goods are carried out in accordance with the Law of the Russian Federation No. 2300-1 of 07.02.1992 "On Consumer Rights Protection" (the Consumer Rights Protection Law) and Decree of the Government of the Russian Federation No. 2463 of 31.12.2020 "On approval of the Rules for the sale of goods under a retail sale and purchase agreement, of the list of durable goods to which the consumer's requirement to be provided free of charge, for the period of repair or replacement of such goods, with goods possessing the same basic consumer properties does not apply, and of the list of non-food goods of proper quality that are not subject to exchange, as well as on amendments to certain acts of the Government of the Russian Federation".
7. Return of goods of improper quality
7.1. The Buyer has the right to refuse the Goods at any time before their transfer, and within 15 (Fifteen) days after the purchase. Return of Goods of proper quality is possible provided that their presentation, consumer properties, as well as the document confirming the fact and conditions of the purchase of the said Goods, have been preserved. The absence of the said document with the User does not deprive them of the opportunity to refer to other evidence of the purchase of the goods from the Company.
7.2. A User to whom Goods of improper quality have been sold has the right, at their choice, to demand:
- replacement with Goods of a similar brand (model, article number) or with the same Goods of another brand (model, article number) with a corresponding recalculation of the purchase price;
- a refund of the amount paid for the Goods.
7.3. If the User refuses the Goods, the Company must refund to them the amount paid, less its expenses for the delivery of the returned Goods from the User (for returns of Goods of proper quality), no later than 10 (Ten) days from the date on which the User presented the corresponding demand.
7.4. The User's demand must be made in writing and sent to the registered address of the Company.
8. Copyright and trademarks
8.1. The Website is the result of intellectual activity and an object of the Company's copyright, and also contains components the copyright to which belongs to other persons.
8.2. The algorithms of the Website's operation and its source codes (including parts thereof) are a commercial secret of the Company. Any use thereof or use of the Website in violation of the terms of the Agreement is regarded as a violation of the Company's rights.
8.3. Copyright in the Website is governed and protected by the legislation of the Russian Federation on intellectual property and by the norms of international law. Liability for violation of the said rights arises in accordance with the current legislation of the Russian Federation.
8.4. This Agreement does not grant the User any rights to use the trademarks and service marks of the Company and / or its partners.
8.5. The User may not copy or distribute the Website and its components, including the texts, photographs and other works of authorship published on it, in any way.
9. Liability of the parties
9.1. For non-performance or improper performance of obligations under this Agreement, the Parties bear liability in accordance with the current legislation of the Russian Federation.
9.2. Violation of this Agreement by the Parties, regardless of the reason for such violation, entails the following consequences:
- compensation for losses — in respect of all violations;
- payment of a penalty — in respect of violations for which this Agreement provides for the payment of such a penalty;
- other consequences provided for by this Agreement and by the Legislation.
9.3. Payment of a penalty and compensation for losses in the event of improper performance of obligations do not release a Party from liability for non-performance of contractual obligations.
9.4. Each of the Parties is released from liability for the complete or partial non-performance of its obligations under this Agreement if such non-performance was caused by the operation of Force majeure circumstances that arose after the conclusion of this Agreement. Such release from liability applies only to obligations the proper performance of which turned out to be impossible as a result of the operation of such Force majeure circumstances, and only for the period of existence of the Force majeure circumstances.
A Party referring to the operation of Force majeure circumstances must, immediately after the occurrence of such circumstances, notify the other Party thereof in writing.
10. Dispute resolution procedure
10.1. Disputes and disagreements that may arise in the course of the performance of this Agreement shall be resolved by the Parties through negotiations. Pre-trial settlement of disputes is mandatory for the Parties. The period for presenting a claim is 5 (Five) business days from the moment the disputed situation arises. The period for reviewing and responding to a claim is 14 (Fourteen) calendar days.
10.2. If it is impossible to settle disputes and disagreements through negotiations within 30 (Thirty) days from the moment of sending the first claim, the Parties shall refer them for consideration to the Arbitration Court at the location of the Company.
11. Final provisions
11.1. In all matters not provided for by this Agreement, the Parties are guided by the current legislation of the Russian Federation.
11.2. All matters not settled by this Licence are determined in accordance with the legislation of the Russian Federation.
12. Contacts
Limited liability company "SEKUNDANT" (Sekundant LLC)
PSRN 1237700546050
TIN 7751263581
KPP 771401001
Registered address: 125167, Moscow, ВН.ТЕР.Г. Муниципальный Округ Хорошевский, пр-кт Ленинградский, д. 37/5, кв. 213Д
General Director: Denis Gennadievich Montashov
Email: info@s-shooting.ru
Telephone: +7 (916) 597-00-88